Teams and responsibilities

One policy. Several accountable teams.

Different teams ask different questions of the same policy. Structure the workflow around those responsibilities.

Compliance and legal

Link the policy purpose to its relevant obligations, review the wording and identify the changes that need a decision.

Business owners

Explain how the policy is applied, where exceptions arise and which operational teams need to be involved.

Internal audit

Follow the sequence from change to approval and publication. A record of the process supports a review; it does not replace an auditor’s judgement.

Employees

Find the effective version, understand what has changed and complete the requested acknowledgement.

A clearer policy conversation

Where does your policy process get stuck?

Discuss policy management